My beginning physical therapy due to vision & balance issues was mentally more challenging than most experiences. Pam & staff quickly alleviate those fears the first day. Initially by helping me understand my diagnosis, and secondly by explaining the course of treatment. Each visit became less exhausting and my confidence in the exercises grew. Graduation day came with no fears and a new-found assurance that day to day activities could be resumed without hesitation. I am grateful for their patience & knowledge.